Author: Bill Groner

Bill Groner Articles
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Neutral Character Traits: TRUST

In attempting to redefine ADR, we can build a zen-like space to promote an atmosphere of conciliation. We can create innovative products and services like the ADR 2 Step and our Case Unilateral Submission Program (CUSP). But most importantly, at the end of the day, it’s essentially about the Neutral and the multifaceted construct of their character […]

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Emmy Award Winning Journalist Kirstin Cole Teams Up with SSAM to Present CLE on 
“The Art of Telling Your Client’s Story”

April 4, 2017 – Westbury, NY – SSAM (Settlement Services Arbitration & Mediation), specialists in dispute resolution in the tristate area, is proud to announce that Emmy Award Winning WPIX Anchor/Reporter, Kirstin Cole, will be the featured speaker at an upcoming CLE course at its newly opened headquarters in Westbury, New York. The event will […]

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SSAM to Host Pre-CLE Event for the 
NYS Academy of Trial Attorneys’
Latest Course on Hot Topics In Ethics

Westbury, NY – SSAM (Settlement Services Arbitration & Mediation), specialists in dispute resolution in the tristate area, is proud to announce they will be hosting a pre-CLE reception and open house for the NYS Academy of Trial Lawyers and other industry and legal professionals, on Thursday, April 6, 2017. The session for the CLE will […]

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NYS Academy of Trial Lawyers Kicks off CLE Course with Reception at New SSAM Headquarters

February 20, 2017 – Westbury, NY – SSAM (Settlement Services Arbitration & Mediation), specialists in dispute resolution in the tristate area, is excited to host a networking reception for the NYS Academy of Trial Lawyers on Monday, February 27, 2017 at their newly opened headquarters in Westbury, New York.

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Mediation’s INVISIBLE Best Friend

A substantial disagreement with your significant other ends, thankfully, short of all-out war. Amazingly, minutes later , your partner pulls a 180 degree turn and starts talking calmly about what the problem is and how to resolve. But, you are absolutely not ready! The constructive part of your psyche has been shut down by the […]

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The Tale of Two Mediators

Imagine 2 parallel universes where the exact mediation is going on in both places.   Same parties, identical fact patterns.   In universe A, Dan Direct is the mediator and in universe B, we have Frank Facilitator.

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Creating Your Own Reality

  I was watching a New York Giants Football game years ago– the Giants made various mistakes but generally played a very good game. Due to a last minute, unlucky bounce, they lost. The next day the narrative on talk radio and most callers was “Bad Giants”. But for that bad bounce, the narrative would […]

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Grand Opening for SSAM’s New Office

February 7, 2017 – Westbury, NY – SSAM (Settlement Services Arbitration & Mediation), specialists in arbitration, mediation and dispute resolution in the tristate area, announces the grand opening of their impressive boutique office suites and elite concierge services for counsel (defense and plaintiffs), claims examiners, paralegals, retired judges and other industry professionals in Westbury, Long […]

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SSAM (Settlement Services Arbitration & Mediation) Steps Out With New Corporate Identity & Hip Office Suites

January 24, 2017- Westbury, NY – SSAM (Settlement Services Arbitration & Mediation) specialists in arbitration, mediation and dispute resolution in the tristate area, is proud to unveil its new corporate identity and the new, high-end design of its experiential office suites in Westbury, New York. Founded by Jim Marthen in 1993, Settlement Systems has a […]