We hold our neutrals to the highest standards in the industry.
More than simply experienced judges or practitioners, our neutrals are selected and evaluated on the basis of impeccable character, integrity, intelligence, preparedness, creativity, empathy, as well as their analytic, strategic and communication skills.
Dispute resolution is a multi-faceted art form. That’s why our neutrals receive ongoing academic training in the most creative progressive and effective strategies to handling challenging cases and complex disputes.
Our on-going commitment to educational development is demonstrated by our dynamic programs, workshops and CLE courses.
Based on the case at hand, the issues presented and the temperaments of the parties, our neutrals will use a variety of resolution techniques, well rooted in empathy and intuition – practicing directive or facilitative techniques as appropriate to reach a suitable resolution.
SSAM offers traditional mediation & arbitration, utilizing a wide range of techniques and practices to deliver successful settlements for our clients.
Created specifically as a result of the 2020 pandemic, but an ADR model we expect to be used forever, our virtual mediation allows the parties to mediate from anywhere with any device.
For cases where the amount in dispute is limited, making the traditional cost of mediation impractical, we have a reduced pricing structure.
When one side needs an evidentiary exchange from the other before being ready to mediate, our DP program service will manage and effectuate that exchange, at no cost to the parties.
An excellent program for when plaintiff’s counsel gives us a list of 5 – 25 cases against one carrier and our team goes to work to facilitate one to one dedicated mediation day(s) to move these cases to closure.
Before a suit, but after a claim is made to an insurance carrier, our PSM program manager ensures necessary information is exchanged in preparation for this early stage but significant cost saving mediation.
For Mass Torts and Class Actions, SSAM has significant experience in creating programs to navigate the complexities inherent in mass claims and resolutions.
In suits involving multiple parties, when not all agree to mediate, we have expertise bringing reluctant parties to the table to negotiate positive resolutions.