Our Blog

18 - March 2020
Posted by : SSAM
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Virtual ADR

I write this during the early stages of the pandemic of 2020. The world has changed in an instant yet everyone yearns to conduct business as close as possible to normal. As the Courts have shut down, we have created a Virtual ADR (V-ADR) solution for our carriers and counsel clients to continue to move files.  The program is appropriate for any case, including all upcoming suspended trials.

Our Virtual ADR program allows for:

  • Mediate/Arbitrate Anywhere- from office, home or any location
  • Use of any device- desktop, laptop, tablet or phone
  • PRIVATE breakouts between neutral and each side
  • PRIVATE text-chat between counsel and client
  • Free Software- cloud based no fee software
  • Secure/ Confidential- end to end encryption, password protection
  • Less Time/ Expense- no travel time or travel cost
  • More Productive- you can multitask during the mediation wait time

Plus, we have created a very unique pricing program- a NO FEE 2nd chance option. You can call us for details.

Even beyond the emergency caused by the current pandemic, we believe that V-ADR will be part of the permanent landscape of ADR due to the various benefits outlined above. We have already had great early success with the program.

Difficult times create opportunities for growth and change. Together we will weather this once in a lifetime storm.

Stay healthy,

  • Parties get full credit for the cost of the virtual mediation if they come in-person for a follow-up mediation within 90 days of the end of the NYS State of Emergency
  • Time equivalence will be honored: e.g. if your V-ADR was for 1.5 hours, you will receive 1.5 hours free in-person
27 - January 2020
Posted by : SSAM
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SSAM’s Word for 2020: CONNECTING

Happy 2020! The future is upon us! At SSAM, as we reflect on the past, we also look forward to what we want to focus on in the coming year.

The one word which comes to mind is Connecting.

First, we want to connect with our clients. We want to know how we can best serve them and how we can best help them move cases to settlement. We have many programs to accomplish this, such as our:
  • Trial ADR program for upcoming trials,
  • Mandatory compliance program for cases that must be mediated under the new rules,
  • Ever-expanding carrier day program,
  • Bronx backlog program,
  • Our fixed price arbitration program,
  • and more…
Second, we want to connect our key carriers with our key plaintiffs’ counsel. The mediation world is relationship driven and we have developed significant recurring and loyal clients over our 3 years of existence on both sides.  Ask us how we can connect you to develop these relationships which will critical to foster trust and thereby increase resolutions.
Finally, we want to connect our clients with our Neutrals. The more our clients know our Neutrals and vice versa, the easier and faster and more deeply they can develop a connection and relationship which is critical to the development of trust. Trust in our Neutrals and their trust in our clients is critical to success and also makes for an exemplary experience.

Here’s to connecting in 2020!

20 - August 2019
Posted by : SSAM
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2019 End of Year Docket Clean up

As the end of 2019 approaches, SSAM is working to help you clean up your docket.

Submit your cases ASAP and we will work on getting them heard on one of our “Clean Up Your Docket”
designated days:

December 9th – New York City Location
December 11th – Long Island Location
December 16th – New York City Location
December 17th – Long Island Location

How to Submit:
Enter case information on our Digital Case Submission page.

20 - August 2019
Posted by :
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SSAM CEO, Bill Groner’s book, 9/12: The Epic Battle of the Ground Zero Responders, releases on Sept 1st

SSAM ADR, is proud and honored to share this message from our CEO, Bill Groner.

My book, 9/12: The Epic Battle of the Ground Zero Responders, is scheduled for release September 1, but Amazon has just started shipping!

The story chronicles the nine-year long battle for redress waged by ten thousand responders that I  represented, as it dramatically unfolded in and outside the courtroom. Many of them still are suffering cancers and other illnesses, and have mourned the death of colleagues, as a direct result of their heroism. Yet despite their loss of physical function and friends, many of the responders say they would do it all again.


Their humanity and commitment to community is an inspiration to us all, and it was a privilege to tell their story.

I hope you will buy the book, as I will be donating all the net proceeds from book sales to honor these selfless Responders. TO ORDER and for more information about it, visit www.912thebook.com/.

And if you like 9/12 as much as Erin Brockovich and Kenneth Feinberg did, I would appreciate it if you would let Amazon know (ie, post a review).

Many Thanks,

20 - June 2019
Posted by :
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SSAM is growing!

SSAM is growing! We are thrilled to have the opportunity to bring a few more faces into the SSAM family.

SSAM is a fast paced, dynamic environment filled with room to learn and grow. For both of these positions the perfect candidate would be highly organized, able to multi task, have a positive attitude geared towards team work and excellent phone skills.

SSAM has offices in both Westbury, Long Island and New York City.


SSAM ADR seeks experienced Scheduler for Mediation coordination and follow up. Mediation or Plaintiff’s Personal Injury experience a plus! Fast paced, dynamic environment.

Positive work environment, lots of room for advancement. Salary commensurate with experience. Please e-mail your resume.

Account Associate Manager

SSAM ADR seeks a salesperson to aid the account managers with incoming cases, coordination and follow-up. Plaintiff’s Personal Injury or Insurance Adjuster experience a plus!

If you or anyone you know is interested, please contact Karen Ostrach at KarenO@SSAMadr.com

20 - June 2019
Posted by : etnikk
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Vote for SSAM ADR!

SSAM Arbitration and Mediation is honored to be on this year’s ballot for the

New York Law Journal’s Best of Reader Rankings

At SSAM, we’ve made it our mission to give you the best ADR experience.

If you like what we are doing, then we ask for your vote in the New York Law Journal Best of Reader Rankings

Vote SSAM Alternative Dispute Resolution

Best ADR Provider 


Best Online ADR Resource

To vote for SSAM as your #1 ADR provider:

  1. Click here for the NYLJ Reader Rankings
  2. Enter your information
  3. Find SSAM Arbitration and Mediation in page 4
  4. Vote for SSAM in questions #63 and #64
  5. Continue to the end and click DONE to complete survey!

As we grow we are determined to make ‘The SSAM Experience’ a rewarding one.

We are also honored to have 5 of our neutrals as part of the selections for

Best Individual Mediator and Best Individual Arbitrator

Please vote for one of them on Page 4, Numbers #61 and #62 of the survey.


Thank you so much for your support!