Our Blog

30 - January 2019
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eMediate: The “button” that empowers you to streamline ADR
At SSAM we are focusing on everything possible to elevate and advance the ADR experience. To do this, we focus our attention on processes and programs that range from the progressive (such as promoting the next generation of trusted neutrals that target maximizing resolution rates) to the seemingly less significant (for instance, the actual process […]
29 - January 2019
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A new view for ADR, 27 stories above Manhattan: SSAM’s expansion to NYC
  SSAM’s new Manhattan office will feature a serene, well-planned design focused on creating a collaborative energy and an exemplary experience.  The 5,000 square foot space will provide the showcase for warm, inviting conference rooms, relaxing lounges with plush seating, and comfortable breakout spaces that offer a pleasing respite between mediations or a cozy venue […]
26 - September 2018
Posted by : etnikk
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Settlement Negotiation: Can Kindness and Respect Move the Needle?
As a young trial lawyer in the 1980’s I had a take no prisoners approach when negotiating. The theory was that you only show strength, never weakness and power your way to convincing the other side of the value of your case. Validate or show respect for your adversary’s arguments? Blasphemy! Smile and just be […]
28 - July 2017
Posted by : etnikk
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Neutral Character Traits: TRUST
In attempting to redefine ADR, we can build a zen-like space to promote an atmosphere of conciliation. We can create innovative products and services like the ADR 2 Step and our Case Unilateral Submission Program (CUSP). But most importantly, at the end of the day, it’s essentially about the Neutral and the multifaceted construct of their character […]
20 - February 2017
Posted by : etnikk
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Mediation’s INVISIBLE Best Friend
A substantial disagreement with your significant other ends, thankfully, short of all-out war. Amazingly, minutes later , your partner pulls a 180 degree turn and starts talking calmly about what the problem is and how to resolve. But, you are absolutely not ready! The constructive part of your psyche has been shut down by the […]
14 - February 2017
Posted by : etnikk
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The Tale of Two Mediators
Imagine 2 parallel universes where the exact mediation is going on in both places.   Same parties, identical fact patterns.   In universe A, Dan Direct is the mediator and in universe B, we have Frank Facilitator.